Although at the time that I went to this location, the facility was 'officially closed' and I was to use the mobile check in - a very nice lady executed the paperwork in her office and assisted me in the process of taking pictures of the vehicle as required. She was the best portion of the entire rental process. Prior to this location, I had location pick up changes, shortage of equipment (appliance dolly and/or hand truck). UHaul corporate needs to address equipment shortages, as apparently the process is for the customer to go to more than one location for all their needs if no single location has all the items requested. What an insane idea of that being customer service friendly!
Michael T
Sumter Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumter, SC 29150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. The lady was very helpful.
Tracy BArrived to pickup 26' truck. Missing gas cap! Attendant pieced together something to kinda work. At end of trip I had to cut a slit in the makeshift gas cap to refill gas tank. Felt like wheels were out of round. Truck bucked and bounced at every speed for entire trip. Beat me half to death. When slowing down, transmission seemed to disengage vs down shifting. RPM jumped between 3500 and almost 4000!. On the bright side, turn signals worked great and AC was cold.
DALE DGood location
BHAVIK PN/A
JASON S