I only use 13 miles in they charge me 22 miles
Petina T
Sumter Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sumter, SC 29150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I truly enjoyed my experience but the vehicle itself definitely needed some care. The vehicle was clean but the alignment was atrocious which made it difficult to drive the distance I needed. I made it work and got there and back safely but not really the most seamless experience driving. I still would go back 1,000 times over for the customer care alone though.
Justine SThis is one of the smoothest transitions with this U-Haul location that I’ve had in a while. Every type of truck was available, which was pretty impressive and the process of getting signed in and getting in and out with the truck was smooth as well doing the mobile pick up. This location is prepared at all times to get trucks in and out. I would most definitely recommend this location over most locations in Sumter, South Carolina. Great job guys.
DONNIE BOnce again, Mrs. Millette is very professional and knowledgeable of her job. Great customer service and got me out within 15 minutes. I highly recommend them for your next rental needs!
Luis MMy rental experience was not pleasant. The original location that I chose to pick up from had not received the trailer I reserved. I was given no notification from U Haul that this was a problem. I had to spend 30 minutes on the phone with a regional rep to try to find a trailer. I ended up driving 40 minutes out of my way to get the trailer. Thanks to Sumter Rentals for making the pick up easy. Customer service there was excellent. As for U Haul, they offered nothing for the time and inconvenience of having to travel that far to get the trailer. My original pick up was to be 9 miles from my house and pick up was scheduled for 9:00 am. It took my entire morning to get the trailer and I didn’t get home until around noon. What should have taken less than an hour took nearly 3 hours.
Russell E