Friendly folks. Always super busy and can't answer the phone. But nice employees once they can get down from their high-stress state. Sounds like they are majorly overworked!MARCEL S.
Trailer Rental & Towing in Sunnyvale, CA at U-Haul of Sunnyvale
Sunnyvale, CA 94086
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Sunnyvale, CA 94086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
People at the location were helpful. Uhaul system sucked, i never received the email for rental. Uhaul system is sending return confirmation 24 hours.Munish K.
Very helpful and I appreciate the service.ELIZA F.
Very smooth transaction nice equipment very helpful employeesDAVID S.
There was no markings how tall my vehicle was. I couldn't use it when I realized this and I drove it back with only two miles and I got charged 45 plus for two miles ... Never going to u-haul again.SHIH C.
Quick and easy pick-up. Friendly service.Regina M.
The guy at the counter was rude. Not helpful at all. Also, I was charged for fuel even though I filled it with gas when I returned it.CASSIUS C.
When changes need to be made it would be nice if some one could pick up the phone in a timely manner. I had to call in 5 times and was on hold for 35 minutes, that's ridiculous.PATRICK H.
Enforce the no smoking request posted on the vehicle. Van was clean but stunk of cigarettes.DANIEL G.
We have some issues about the fuel charges because we got the vehicle with only half tank at the beginning and we refilled it to the half tank before we return. Unfortunately the online APP still ask us to pay for the rest half fuel. The stuff were very patient and helped us to resolve this issue. Thank you very much. The only disappointing part is that the van is a bit old.Zhe F.
More staffing in the morning - had to wait to pick up my key.Oscar G.
Nothing to improve on.JAMES V.
I was frustrated that the employee said we would not be charged for the bas difference when we showed the picture of the gas indicator before we drove away. yet in my bill it was charged.GRACIELA M.
I was charged 20$ for off hours which was not communicated. I mentioned my timings before i rented, I could have been informed that this would make me pay for this charge.Neha D.
Have some options for customer parkingARUNAVA S.
Web experience is not great. I had to upload my driver's license once through web and had to do it again through the app. And it still requested a passport or lease right when I was already at pick up location.MIKHAIL R.
Great customer service. Easy peasey!CYNTHIA B.
Easy to use and return. I like to use this placemotoyuki K.
Quick, easy, and painless. Thank youTrevor D.
I made my reservation thru the Campbell location 1 day before move I still had not heard from them. the wait time on the phone was 40min so i went to location & the said I would get a 20ft instead of a 15ft and that I would pick up in sunnyvale at 7am the next day. I was there at 6:45am and the doors did not open until 8:15am. I did however get a 15ft truck which I was thankful for. I was quoted aprox 209.00 and the bill ended up being 400!I. The service team in both places were very nice and professional but the process stuck! I would not recommend u-haul to anyone at this time.MARY D.
Make it easier to reserve a truck for more than one day.Oscar G.
The U-Haul representatives that have helped me to do the paperwork and connect the trailers have been some of the most cordial and helpful people I have come across in any business dealings. I think they are awesome.Mark C.
Just for 11 miles of driving I was charged 2 GL of fuel. And that too when it is analog speedometer looking at which one cannot determine how empty it gone. Disappointed with this kind of service.HIMANSHU S.
Allow for more one way moves. Recent move was a mere 90 miles yet was not ALLOWED to go one way. Also, I checked out at 11am. But was charged an extra day because I didn't return the vehicle by 8amBrian T.