The owner was very helpful and nice.Vickie M.
Trailer Rental & Towing in Sunrise Beach, MO at Klines Storage
(U-Haul Neighborhood Dealer)
Sunrise Beach, MO 65079
Services at this Location:
- Mon-Fri: 10 am - 4 pm
- Sat: 9 am - 1 pm
- Sun: Closed
Special Operating Hours
- 5/15/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Sunrise Beach, MO 65079
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I'm not sure if this location is even interested in getting a u-haul customer. The first truck had two dry-rotted tires, both in back, both outter dual tire. There was no walk-around so the issue was not noticed until I was gassing it up. I drove it back and was informed that there were no refunds for gas. The guy gave me another truck, same process but this truck was in good shape and I gassed it up and went on my way.Kenneth P.
Good experienceRobert H.
Didn't explain there would be no refund if I paid for an extra day but didn't use it, Didn't go over the truck with me before I left, got a text message from haul while I was driving about pre inspection. Didn't explain anything about mileage calculations.mike C.
The only ptoblem we had was doing a return of the truck online. The app was horrible!! Fix the usability of your app!!Michael G.
Clean, helpful, efficient. The manager took the time to explain "things" to me. There wasn't much he could do with the screw-ups of other facilities. This facility was very close and convenient to my new home and easy to locate. I appreciate everything this manager did for me.Kenneth P.
It's what I always expect from U-Haul.Barry B.
Wasn't crazy about the earliest pickup being 10:00 am, but everything else was excellent.Wayne M.
The last thing we felt like doing on a hot summer moving day was wear masks. But it's supposed to be the right thing to do. The owner ridiculed us for wearing them and shook his head (after telling us to take them off) and said, "You can tell YOU'RE from St. Louis." Thanks, buddy. He had NO idea if HE has Covid or if we did. Didn't seem to care. Just thinks masks are ridiculous, period.Kathleen F.
We had problems with the return location that was being selected for us. We told them the place that we wanted to drop it off to you but when we got our ticket they chose someplace else for us to drop it. We told him again where we wanted to put it and they picked Klein storage. We got charged mileage overage that we shouldn't have been. Because if they would've put the selected location that we desired we wouldn't have been over on our miles. I noted this on my online check out but Klein storage still charged us for that overage. So I'm a little upset.JOHN M.
very nice place,very friendlyRAYMOND H.
Kline's does a great job, very professional and knows what they're doing - highly recommend!Derek T.
Really not happy that my original reservation pickup wasnt honored. It cost me more overall, not to mention the time was different. Had to do my project later than had planned. Was not enjoyable. I've used uhaul for all of my moves for years and years, but after this. Booking online and not being available? I'm done.NAOMI SHOSHANAH J.
Credit card system was down...had to go home and get cash...deposit was not returned without a hassle when the trailer was dropped off...worst experience ever with your companyRon R.
Late to open business for the day.Jeffrey H.
I was quoted and sent a confirmation of $235, but when I picked up truck ant was $282. Never got an explanation on additional charge. Owner just talked in circles stating extra mileage which it hadn't even been driven yet. Then he said insurance charge which I clearly stated I called my ins and was covered and did not need insurance. Would not recommend this business to anyonesusan M.
super friendly and helpful!RAY K.
Representative was friendly and courteous, process was fast and easy.STEVE P.
Nothing you did a good jobJames J.
Excellent and easy pickupPam B.
I received wonderful customer service at this location! The truck had some front end problems however. It appeared to be sagging in the front and was difficult control and wandered from side to side especially at higher speeds.KENNETH H.
The owner, Ray; cursed at me because he did not want to connect the Uhaul Flatbed, to the Uhaul Truck because it was raining outside. It was a tramatizing experience; especially prior to a 550 mile drive with a 20 foot truck and a flatbed, with my car on it (driving as a Single Woman).holly D.
The owner did not want to hook up the flatbed to the 2o foot Uhaul Truck because it was raining outside. He cursed at me and was not professional and was very angry.holly D.
Charged us $20 for after hours drop off. We dropped Uhaul off around 9:30ish in the morning on a Thursday during normal business hours. The office was not open, closed sign up. Emailed office regarding this, have not heard back, I will dispute this claim with VISA. I also will file a claim with the BBB since I couldn't be bothered to be responded to.Phillip P.
Have the vehicle windows clean from bug splatter and the inside clean from spilled drinks....I shouldn't have to clean them prior to my use. Truck was in great shape with no mechanical problems.DENNIS S.