Door was locked when I got there, he called the lady on his end who deals with the reservations and it took about 40-50 calls to get in touch with her literally, they couldn’t find my reservation, they didn’t have the dolly I rented or the blankets I rented, their scanner wouldn’t pick up my drivers license. I was there for OVER AN HOUR! Unacceptable! I was so beyond annoyed! If I could have left without the truck, I would have. I will NEVER go back to them.
STEPHANIE A
Low Cost Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Surrey, BC V3W0J5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
the lady helped us a lot
NAVNEET KI was very disappointed the connection from the trailer to my truck the wire was tight and it broke on me while traveling in which I had to call for the road service which was a big hassal which could have been nice holiday became a horrible I'm very disappointed
VIKASH LVery very bad experience. Waited 2 hrs in a rain. 5284710. Please check my reference number
GHULAM YI order a dolly, and it was not placed in vehicle upon pickup. Customer service was not great. Had to go to Home Depot to buy a dolly due to time constraints after finding there was none I. The vehicle.
Rajwinder L