The locations were fine, but you switched locations on me the day before pickup and the credited 30 miles I was given by customer service fell off when your agent changed the location on the contract. Now I was charged for being over mileage and I should not have been. This interaction has been garbage from the start, starting with your website being down when k tried to make the reservation. The locations don’t deserve 2 stars, but Uhaul as a whole absolutely does for this whole interaction.
LYNDSEY N
Bear River Storage Syracuse LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Syracuse, UT 84075
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- 4.0 Average Customer Rating
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App would not let me pass driver license. Another of the questions toʻ pick up on phone werevalready in the profile what are you asking the question again. Location on the phone I had to move back to office area about 20 yard . Phone help over 1 hr wait.
Bruce D