I showed up, waited in line for 10 minutes as they do not offer key in truck service and then found out my truck had been rented out to someone else. I put 9am as the time just to reserve it for the full day, as I have done dozens of times before at other locations but at 1030 when I showed up they informed me the truck was gone, with no phone call to me or anything asking if I was running late. He did give me another truck that was on E with the gas light on so I had to fuel myself and be credited.
Blaine F
Mclendon Tacoma
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tacoma, WA 98406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good access, gas station across the street. One drawback is that there is no after hours drop-off capability.
DEBORAH KTruck was not there on arrival, had to downsize my truck. Also smaller truck was dirty, they said they were discounting the rates! Then charged me twice for the uhual.
JOSHUA SGreat staff and service!
BRIAN FEVERTHING WAS GREAT THANK YOU VERY MUCH \,,/...
JONATHAN H