Hi. Got charged for extra fuel would be better if they did inspection when dropped off. Otherwise excellent service
Michael D
Mclendon Tacoma
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tacoma, WA 98406
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- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkRuth at McClendon is wonderful, she was very kind and courteous when I came to pick up a van that I had reserved online, and all they had were box trucks. Then, when I arrived at the destination and opened the back to load up a table, I found 2 ripped open wet bags of clothes and a broken TV! It was alarming to say the least but Ruth assured me they wouldn't charge me for someone else's garbage. I would recommend this location to a friend and I will still rent from them again, but I will look in the back first :-)
Paulene CBeyond help
david nThe employee we dealt with picking up the truck was very nice & so was the other employee we dealt with dropping it back off.
kelly jWhen you choose to do a mobile check in you don't think that you have to go into the store to get the keys. Evidently only a specific person can hand you the keys and the customer service person that couldn't do it was rude .
Kristina B