Dropped the trailer off at 1300hrs on Sat. Trailer was not required to be back until Monday at 1100hrs. The location was closed. I was charged $20 for turning trailer in while they were closed. Although they advertise 24/7 drop off. Receipt reflected a 0845hrs drop off on Monday.Jason G.
Trailer Rental & Towing in Talladega, AL at Mighty Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Talladega, AL 35160
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The truck was raggedy and super loud. It sounded like a whiny electronic play toy. I got over charged for my transaction. I didn't get to complete my moving. The raggedy truck leaked oil on my brand new home that I have to pay to get off. My belongings are still on the truck. A new truck was not replaced for my convenience and my cause. What a bad experience!! Also not to mentioned I spent more miles trying to secure the tryck in a safe area and Moten money to put oil in the system. I want a refund!!!SHONTAVIOUS W.
No comment.Rydrea W.
Very satisfiedMancle M.
Work on your online system. Very difficult to maneuver. Very frustrating.Charles L.
I was not informed by anyone that after hour drop off was an additional $20 charge. Since all the locations basically close at 4-4:30pm, its impossible for anyone that works a job to return it during business hours. I returned it a day early and still got charged the $20....and I sent an email to request a response and never got any....horrible customer service by Uhaul overall.FRANK T.
This location was very easy to get in and out of. Owners were nice and very informative and fast. Check in was a breeze. By far the best place to rent in Talladega.Justin M.
The mobile check in was a complete disaster. Uhaul website and customer service was useless. I was to pick up my truck at 7:00 a.m. via my phone app and nothing worked, was on hold for over 30 minutes and finally had to wait for store to open at 8:00 to get truck. Will NOT be using uhaul againNanette R.
I rented it for a friend because she's taking care of an elderly woman and cannot leave her. She used it over the weekend. I did not remember the lady that works there telling me to have it back before they opened. I didn't get it back in until 10. I had an early morning dr appointment and couldn't make it before they opened. My friend got charged for another day. If I heard them correctly the man that was standing there waiting fo the truck to come in got it free of charge. If this is true that's not right.Dorothea C.
Change location/ ownership to more respectful people.Michael S.
a variety of sizes, I didn't get the size i requested. However, I had to change the place and day multiple times and they were polite and accommodating - even with delays and I highly appreciate them.John P.
Everything was easy flow.Shontavious W.
Lied about the mileage to get extra money. Traveled 93 miles and they gave me 135 but they say I went over...Nelson C.