When I handed them the keys they wanted me to go back and park it somewhere else. Instead of just taking the keys. They had two people on staff that could have handled that. No thank you or friendliness.
PAUL R
USA Grocers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I couldn't rent a trailer for two hours in two different locations. The Indian owners told me I had to wait an hour because they had a software glitch in their system and the database wasn't working anywhere—a complete lie. I was able to order online, but I was stuck with the Indians again. They didn't send me a receipt, recorded my information incorrectly, and couldn't charge me for a long time due to errors. Terrible service, I don't recommend anyone renting trailers from them.
MR MCheck in in the morning was easy and after looking over the truck, it was clean. The air-conditioning worked great and it drove straight so I was happy with that.. the return even though it worked out well was a little questionable, I handed the keys and was told that's it no problem and that a receipt would be sent to me later however about three hours later I got a call from U-Haul wondering where the truck was lol. But in the end, I guess it all worked out they found it.
Mark KThe girl at the counter literally waisted 20 minutes while she was on a personal phone call, literally 20 mins. I was at the location at 8:00 which is when I started paying for the rental. I finally got in my car at 8:23. Bullshit!
Justin MI would never go to that place again, they charge me $406 dollars for 3 hours ,they have to be investigated .i wouldn’t recommend anybody to that place
jorge r