Agent was polite but could hardly communicate in English. Basically handed me the keys and didn’t even tell us which truck to go to. Small grocery store parking lot and hard to get out of. Took 35 minutes to get our print out and key. Reserved a 20 foot and got a 26. Reserved a car hauler and was told not even 24 hours prior that there wasn’t one. Second time this has happened. U-Haul staff in Kingston on princess were amazing. Dealing in Thunder Bay was an exhausting and majorly disappointing experience
SANDRA P
Land Of Spices
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7B3Z7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They hooked up the trailer for me because I have an injured arm.
STANLEY RDo a circle check before taking vehicle
JANET MIt is hard to get in and out of the parking lot
RICHARD MNeeds to be washed put wood washer fluid in there's either we're different noise or a break noise under slow speed constant rubbing noise
STEPHEN E