I bought a brush from the store to clean the dust inside the car, I cleaned the car, but the store charged me again for cleaning. The customer service was very poor, and charging extra money for a clean car is unacceptable.
Omer U
Land Of Spices
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7B3Z7
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Customer Reviews
- 3.5 Average Customer Rating
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Make sure equipment is better maintained. We had a tire blow out on the side wall from a big gash from previous customers. Didn't norice the tire during initial inspection but looking back at pics i took before leaving dealer shows the cut on the tire. Inside the back had wood chunks and pieces all over inside with other debris. Which i have pics of. I was build for cleaning of truck. Not fucking happy. First truck they tried to give us had the check engine light was on. So they gave us a dirty 15 with a screwed up tire instead of a dirty 20. They place of business was so busy they just rushed us out the door. Never have had good customer service at this location. I WANT MY MONEY BACK FOR THE CLEANING. YOUR TRUCKS ARE ALWAYS FILTHY INSIDE AND OUT
Greg LIt is what it is. This isn't a full service location. It's a self-service experience. Just a parking lot, the app, and a key drop box. Not saying that's bad. But it's not for everyone. Some people might need more help than that.
Kevin SPretty messy with a very strong and unpleasant food odour. Staff was knowledgeable and helpful!
Brooke PI also had a very good experience with your Blackfoot Baits location in Thunder Bay when making my initial rental reservation.
bruce l