Gas was showing only 52 miles to empty, less than 1/4 full. I was shifted twice to other locations with the offer of a free upgrade in size. I did not require that much but I rented 10' and was upgraded to 20' and then 26'; however each upgrade was further from my location. It added more time and cost to my move.
John L
Mountain View Truck Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thurmont, MD 21788
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The girl did her best but she wasn’t even trained on accepting returns. She couldn’t print a receipt and I was never emailed as promised from Triangle .
DONALD MEverything went great fast and easy
RYAN RAt this store, no one knew what to do but they had a phone number, which the store manager called 3 times. I called the Allentown boulevard office, I was in the middle of getting help, then turned over to Justin who finally finished 50 minutes later. I got there at 10.00 AM. When I return it to the store at 140 Thurmont Boulevard he lady working said that part was closed and she had no idea what to do with it except drop it off in the morning, or park it over on the grass area. What kind of program is this. Then some guy shows up and she turns me over to him and my brother in law parked the truck. So sad. For all the inconvenience I should have my money return and my gas money at 30.00 I paid in cash. I was very greatful to move. Just please make sure everyone is awake and on board at these pick points and drop off location. Very sad indeed.
Morris Bvery poor customer service. Employee stated that all transactions had to been done on website and when the website was not working did not offer any alternative. I had to insist that he contact someone who could help. When it came time to hoop-up trailer, he had no idea how. Also put incorrect drop off info on contract.
ARLENE W