I rented a truck and drove it 11 miles. I had the truck for about 30 minutes total. Before returning it, I put in a gallon of gas, presuming that I was actually putting in more than necessary because the truck certainly got more than 11 miles per gallon. I returned the truck and was charged for 2 gallons of gas after I had left. The person behind the desk was friendly and helpful when I picked up the truck. However, he knew I only had the truck for a very short time and only drove it a very short distance. How he could see fit to charge me for 2 gallons of gas under those circumstances I do not understand. This reflects more about U-Haul than it does about the location. I will choose other brands of trucks in the future. It’s not worth it to me to spend a half an hour on the phone arguing about $7.20. But it is infuriating.
JONATHAN S
I Shop Auto Tag And Title
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Timonium, MD 21093
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We did two drop offs and Brian was very pleasant and professional Very much appreciated Brian!
Angela LOverall satisfied with the service.
Daniel BGreat service - sorry I forgot the young man name that helped me but really helpful and friendly service. I will definitely return again and let others know about this place. Thank you.
CARROLL CGood location but limited space and selection. They did not have the blankets and dolly that were on the order.
TERRENCE B