When they say they are changing drop off location per our request actually change it. And tried customer service 3 times and waited for over 30 minutes each timeTricia H.
Trailer Rental & Towing in Topeka, KS at Kansas Rental Inc North Topeka
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Topeka, KS 66608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I could not have had a better experience. Good equipment, good customer relations.Craig M.
No. The person returning the vehicle didn't know what he was doing and I'm not fighting to get charges reversed that I should never have received.William B.
First off, my location time and place kept being moved, without anyone contacting me, all the way up to my moving date. Second, when I went to pick up the rental, the truck's battery was dead! We jump start it 3 times through out the day. I wouldn't recommend this U-Haul to anyone.Victoria S.
Clerk was rude, didn't have the blankets I requested Dirty location (inside, customer parking lot, and truck pick up) The truck windshield and windows needed to be scrape, no ice scraper in truck Inside the truck cab was not cleaned. Stay away from this location.Bryan S.
The rental agent was incompetent, unhelpful, and impolite. Fire him. I think his name was Ron. He did not know how to use your own rental website. I had pre-ordered moving items like boxes, etc., that were supposed to be ready upon pickup. NOTHING was ready and two of the items I ordered were not even available in the store. I called another UHaul location in Topeka and they never answered their phone. I called another and spoke another incompetent and unhelpful person. Finally, I reached the UHaul at 447 SE 29th Street, Topeka, and he was friendly, helpful, and had what I needed.Robert J.
The address was wrong online only problem.Kelcey S.
When dropping off after hours nothing said about where to put rental supplies such as dolly. Worried to leave in back of truck to be stolenKeith R.
Was not happy that at the last minute my reservation was moved to this location. I had to drive an extra hour one way to go pick up my rental. The guy checking me in didn't have a good concept of how to check out the equipment on the computer. It took me an hour of my rental time to check out the rental and another hour wasted to drive to my location to start loading.Russell B.
The truck that we had needed to go in and be serviced the front end was very bad the tires are really bad it shook extremely bad and it was hard to control once you got up to around 50 55 miles an hour so I was strongly suggest that it goes into the shop and the front end gets looked at very very closely and there was a bunch of scratches that we took pictures of and sent them in that were all over the I don't know what you call it but behind the cab that box or whatever it is and I think that was about it but yeah I was strongly suggest that the truck goes into the shopGary M.
Trash and items that belonged to prior renter were still in the truck.Tamela S.
nice large open lot that made it easy to park a 26" u-haul truck. location was easy to locate. drop off was online, and easy to fallow.Andrew B.
I think you should contact Jeena Poe. She can give you a pretty good synopsis of the course of events I went thru in dealing with 9 people over 6 hrs to get a damn truck I needed for 4. I don't have the time or patience to expound here. I might add that the location had little to do with this interaction since I never dealt in person on any of this. Kansas Rental shouldn't get popped for this other than the truck was not that clean and the ac didn't blow coldRUSTY U.
The man at Topeka rental was uneducated in how to check us out and repeatedly tried to overcharge us until we called the main company. The cab of the truck reeked and had dirt and grime everywhere. You can't get ahold of ANYONE from uhaul on a Saturday evening. I had accidentally locked my wallet in the truck and spent a large chunk of time trying to contact anyone. So I gave up. Also this location appears to be closed on Sunday's, so I will be without my wallet Until Sunday. Unsure if I should ever use these services again.Madison R.
We did an after hours drop off?? everything went well. Nothing bad to report about this location.Richard O.
Friendly and fast. PerfectJIM P.
Took forever to get transaction processed and then they took $75 extra dollars off of my card when I payedMelissa H.
The windshield was dirty on the inside on the passenger sidesharon F.
The area operator was rude. We were charges 3 separate times for 1 rental we have over 500 dollars in pending charges with your company not satisfied in the leastDavid B.
The truck I had ended up having a dead battery after driving it 3 miles from the pick up location. I had to jump the truck several times to keep it running. I shared this information with the lady from the location and she said she would get me a refund of some sort which never happened. Very disappointed.anthony S.
The rental clerk stupidly told me my vehicle was not equipped to tow this trailer and wasted 15 minutes of my time sorting it out with the 800# folks. It is a 900 pound trailer and a simple google search shows you my vehicle, hitch and all components have a 7500 pound towing capacity. I would not have had to encounter her if the scheduled rental location had the equipment I reserved 2 weeks ahead of time- instead I had to drive an extra 20 minutes each way across town.ORVILLE B.
The lady never came to look at the truck while I was there she said just leave her the key which I am sorry I dont like that. She never got out of her chair she just stayed in her officeDustin B.
This location was convenient, had the inventory I was seeking, and the staff was very helpful and friendly. However the facility could use some TLC.michele M.
The lady in charge was absolutely not organized, unsanitary, and was late upon arrival.Dakota L.
The dolley I requested wasn't in the uhaul I reserved. But I was able to have it picked up at a uhaul location and have it brought to me.Leah M.