Trailer Rental & Towing in Toronto, ON at TW Variety Store
(U-Haul Neighborhood Dealer)

97 reviews

989 O Connor Dr   Toronto, ON M4B2T1

(416) 778-8444

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 11 am - 7 pm

Services at this Location:

Contact Us

(416) 778-8444

989 O Connor Dr
Toronto, ON M4B2T1

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 11 am - 7 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Toronto, ON M4B2T1

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

97 reviews

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Write a review
Rating:
5.0

None

Kim G. 
Rating:
5.0

The process of getting approved is too aggressive and makes no sense at all. i was frustrated! I would NOT recommend Uhaul to anyone! Thanks!

Hasan G. 
Rating:
5.0

Store owner provided outstanding service. However, he is the only reason I would ever rent from U-Haul again. The U-Haul rental system online was unable to release the truck to me when I went to pick it up. It took an hour and a half of phone calls and online searches and chat messaging with your support team and he was still unable to get the system to release the truck. Between us we agreed to a workaround completely outside the Uhaul system. Had he listened to your online support representative, I would not have had a truck at all. Also, although the gas gauge read full when I took the truck, when I filled the truck up to bring it back, it obviously had NOT been full. I only drove 43 km but had to put in almost 20 Liters to bring it back to full. You need a better system for calculating how much gas was used. Either that, or you have to be sure a tank is full when the truck goes out. And of course, your system does not provide a means of refunding the extra gas I purchased over and above what I used. All in all, Uhaul itself provided very poor service. Ravi the store representative was amazing

Holly S. 
Rating:
4.0

Easy access

Khem B. 
Rating:
4.0

n/a

Jim M. 
Rating:
3.0

The vehicle was obviously not cleaned. The customer service rep at this location was confused with how to use a status card. It made the situation stressful.

Bella M. 
Rating:
4.0

Staff were very friendly and helpful. Easy, quick pick up and drop off.

Melissa B. 
Rating:
4.0

Van could be a bit cleaner. Quite dusty in the front, but otherwise fine. Blankets were clean. Van operated well. Staff was helpful and friendly.

michael L. 
Rating:
3.0

Clean the truck before the next customer.

Nataliya P. 
Rating:
4.0

Fast and pleasant service from that location ,i will recommend it to anyone

carlos H. 
Rating:
1.0

The retail owner lied to me about my wife having insurance on the van, and has added more kms than I did to the van

Philip N. 
Rating:
4.0

Overall it was a good experience renting a cargo van at TW Variety Store. If required, I will rent it again from the same locations.

Zia M. 
Rating:
3.0

The manager did not seem to be aware of my reservation that I made online.

Nadine L. 
Rating:
1.0

There was an extra charge for the fuel, which shouldn`t be done since I put enough gas just before parking the van at the drop off place. Unfortunately I didn`t confirmed it with the owner, who was busy at his store and promised to email me the bill later. When I found that there is a extra charge for the fuel, I made a phone call and was told that I returned van with the less amount of gas then I supposed to - which is not true. Not a big money, but this kind of little scams don`t make a good impression. So, to avoid being overcharged, check everything with the owner before you leave the store. So far this location was the worst experince of using uhaul for more than 20 times.

Denis A. 
Rating:
1.0

I requested for 9:00 AM and got a call that cannot deliver on requested time. The agent was not at all supporting and was not even willing to park the car at the desired location and asked me to repark the car for him at his desired place. Also, refused to give me a printed copy of the final bill that I was for reimbursement from my office. Overall very unpleasant experience.

Sadanand Sriniva R. 
Rating:
2.0

They didnt knew uhaul policies. The vehicle was like someone homeless was living in it. Every door was not locking properly and was creeking..

Don S. 
Rating:
4.0

The van should be cleaned out between uses. The customer service was good. This was a convenient location for me.

Nadine L. 
Rating:
3.0

Van had damage, looked it wasn't washed since it was purchased. Garbage inside that I had to clean out before my friend got in. It was filthy. Advertised $19.99/day, then the $15 insurance - I'm fine that that. Then the mileage charges and full tank of gas for a van that looked, felt and smelled like homeless people rent it at night. Never again. Worst rental experience solely because the van was disgusting. For $85 - cheap to rent on a minivan on Turo that is clean.

Jordan L. 
Rating:
5.0

The reservation process is very extensive.

Jameel M. 
Rating:
3.0

Overall the experience was good. The truck was a bit dirty but it drove well and the dealer was very friendly. Couldn't speak to whether it was well maintained but had no issues whatsoever. Had to assume it was well maintained. Everything worked out very well and couldn't really complain.

catherine H. 
Rating:
4.0

Despite not being a typical-looking truck rental store, the owners were professional, efficient and fair. Thank you.

Zamiha P. 
Rating:
4.0

Customer service was lovely! Everything went super smooth. Would definitely rent here again.

jennifer H. 
Rating:
1.0

I logged online and completed the mobile pickup but once i arrived i could not do mobile pickup at the location. the dealer did not know i was there to rent and i had to wait 30 minutes for him to do a return and then complete the paperwork also he did not have the furniture dolly that i had ordered online. i had to complete all the information i already did online again in store. The vehicle had the yellow engine light on and the tire needed to be inflated. this has been my worst uhaul rental that i have done

christine D. 
Rating:
5.0

Cargo area was a bit dirty and one of the tires had a slow leak, but good overall and would/will return again. Luck of the draw!

Michael T. 
Rating:
2.0

Clean vehicle. Better lighting near the parking spot.

Madeline C. 
No reviews have been submitted for this location.

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