office environment was not very professional at all. Attendant was great and vehicle in good shape
HARRY L
Boxes And Wheels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4M2X1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I followed the app instructions and returned the truck to Sukhi Auto Repair. The parking lot was crammed and difficult to enter and navigate but I managed to find the one available spot to park the truck. The app said to leave the keys in the drop box. There was a sign on the wall pointing to a drop box the wasn't on the wall. I went inside and asked where the key drop box was. I was told that I couldn't leave the truck there as there was no parking available. I told him that I had already parked the truck in a spot that was just vacated by another U-Haul truck and that there were over 10 U-Haul trucks in the parking lot. He said that they weren't allowing any more trucks and that I had to take to the Pape depot location. As it was 9:40 and the truck was due back at 10:00 a.m., I was concerned about the time. It took me 5 minutes to navigate my way through the narrow parking lot and turn the truck around. The location is horrible and difficult to navigate. I arrived at the new location and parked the truck. When I went inside, it looked like an abandoned warehouse. The pickup location was pristine and professional. The drop-off location looked like a crack house. Pick-up location experience was excellent. Dropping off the van experience was a nightmare.
Alexander MThe van was in great condition but it was pretty dirty inside when I took it - dried mud all over the floors - just a general griminess overall. Back bed could have been swept out. Not major but someone could rent this an and then get charged for cleaning someone else’s mess.
Brent WCleanliness of the van and the mobile pick up process
Meisel BVehicle wasn’t road safe, yard a mess, inside customer area was a mess. Rundown, cluttered m, dirty garage with a desk. Go operational audit this place.
Ian M