Vehicle was clean for the most part but the inside of the windshield was very grimey Vehicles deff needs brakes as they felt very low and the pedal had to be applied to the ground to stop. The person working the location told me multiple times that I wasn’t allowed to take the rental even though I completed my contactless pickup. Even after I showed him my phone he did not let me leave in the vehicle and made me waste my time and come into the store only for him to say he confused me with someone else and that I was free to go after making me late for my appointment. Seems like quality has been going down at a rapid rate when it comes to customer service and employee knowledge.
Andrew F
Bomiri Valley Intl Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4P1L7
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service,
LISA MNo improvements needed. Customer service was top notch. Vehicle was clean and ready to go. Pick up and drop off was super.
Heidi CLocation was dirty smelly and totally disorganized! I was told to leave the truck on the main Street as there’s no parking !! Unacceptable This drop off location was not my choice, I was sent there because Leslie location was full. Well guess what this Eglinton location had zero parking!!
Irene GNothing. It was great.
Matthew M