Outside of building needs attention Flowers over grown with weeds Agent was friendly and pleasantDORCAS R.
Trailer Rental & Towing in Trenton, ON at Riverside Mini Lock Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Trenton, ON K8V5P8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The online booking that I made (after almost an hour on hold) was not able to be used by the person at the site because she kept getting an error. She rebooked the whole thing and then was finally able to give me my rental equipment. The dropoff location for the trailer I rented was entered incorrectly in my online reservation though.MAJA B.
The mobile booking experience was an absolute nightmare. Riverside had hidden the keys in the vehicle, but this was not known to anyone. When attempting to start the pick up process, the app stated that it must be handled manually. Called into the call center, and was passed around three times, eventually booking with another location 30 mins away. Called the Storage yard, and they let us know where the key was, so had to call back to Uhaul to reactivate the original rental. Overall, UHaul's process and technology needs help. Staff were great, and tried their best to rectify a horrible experience.Andrew H.
The app is garbage. Doesnt work at all. Ended up having to do it on my browser on my phone. Whoever designed the app, did not test its functionality in the real world.joshua S.
They were closed during their posted business hours. We had to call the Owen Sound office for help. We phoned and left a message at this Trenton site, but it was not returned.Kathleen R.
No one there when dropped off... Dropped off during closed hoursamanda J.
Quick, easy, and professional. Will be going there for future uhaul needs.Rynn K.
Was an excellent experience.JUSTIN K.
don't know when it was last checked over. The left signal light did not work but I took it anyway since I had a commitment to look after. Unit handled well.Renny V.
I had very good service from this location. and would rent from their.MIKE M.
Fantastic service for both the pick up and the drop off. Thank-you so much for the great experience - I will definitely use this business any time i am in need of a trailer of any type.shawn M.
Most people move on weekends. More locations should be open. This location was great to work with.tony B.
Have people there when they are supposed to be Have the head office or booking place communicate better with outlets I had to return 3x for my balance then wait 20 mins for them to figure it out! very unhappyPAT W.
Better costumer service, clean vehicles before rental, be able to pay with interac.peter M.
wasnt open on saturday my arranged pick up date so i needed to pick up on friday which was ok but then i was told i need to return on sunday and not on monday as i originally planned (my move date was saturday and i didnt need truck friday afternoon)ELI L.
truck was dirty and leaking power steering was making noise and clunking noise when turning the truckjim M.
It was closed and we just dropped off the key in the slot.JACQUELINE B.
Excellent customer service. Polite and understanding. Keep up the good work!LARRY W.
I order a 17' uhaul weeks in advance and was told I would have one and was sent a confirmation. When I went to pick it up I got a 10'. Was very angry because that caused us slot more time to move. Will never go back and have to rent another one soon. Joanne WilliamsJOANNE W.
Couple of items that could have used improvement. Windshield wiper mechanism did not work. We filled it with fluid just in case that was the problem, but it was mechanical. We were asked to drop the truck for 9am. on sunday, however not told by Riverside that no one would be there to accept key and paperwork.KATHY P.
Don't send them to action towing for any service. Make sure the equipment is where the pick up is.AMANDA C.
My original trailer had bad tires. because we were traveling long distance, the young lady put me into another unit. It was cleaned and ready to go. Tires pressures were not at recommended rating, but I took care of this before loading. Move to thunder bay went without any set backs, Thank You.Ronald H.
Absolutely nothing at all to complain about. The weather was bad but everything went smoothly and carefully.MARKO K.
all goodbarry S.
serve with a smile , and in and out . rented trailer for moving a vehicle no problems at all thx JohnJOHN B.