pickup..... arrived 09:09 for a 9am reservation. left at 9:49. in advance I selected Mobil/ app based checkout. I had to go inside & stand next to 1 man running a register while he bounced back & forth between myself & folks buying gallons of cheap vodka at 9am on a Sunday. took 40 minutes to leave the lot !!!!! I started my day pissed off after this
GREGORY B
Gas N Spirits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, MO 63379
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was ready for the mover to pick up and it was in good condition. The employee at the rental site did, however, ask the customer to wait while he did an inventory. ?
Dianne HIt's a liquor store, drunks everywhere
ROBERT MThere was only one attendant at the location, so it took her a while to get everything worked out for the rental. Otherwise, the trucks and trailers were very well organized, and the site had plenty of room to maneuver.
MICHAEL FChecking it back in was WONDERFUL!! Very helpful lady. Check out.....not so great. I've had this person several times as we have used trailers from this location multiple times. I keep thinking he would be friendly, helpful, etc. He couldn't be bothered to get off his phone and stop his conversation. We have to hook the trailer up ourselves for him to take a picture. Any other UHaul that we have used has done this for us. Really tough when I was getting it by myself!!! I looked inside the trailer before we left with it. It had several blankets in there and appeared that someone had been sleeping in there!!! EWWW!!!!!
Sarah M