First I wanted to pick up at Pomona but was sent here because of the availability of a 15 ft truck. Showed up at 8 am. Nobody was around to help me for 30 min. The only guy working there said he doesn’t work with computers. They showed up late and messed up my reservation to become a return trip instead of a one way. Then they charged me extra to make it a one way once I arrived at drop off as scheduled. The whole process seemed unprofessional. I plan to never use u-haul again. Worst moving experience I ever had.
Kevin A
Route 66 Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Upland, CA 91786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Keep the same costumer service you showed and treated me just keeping it consistent you are excellent I say. I am very hapy and satisfied. Maria
MARIA SAll the staff was very kind.
ISABELLE DWhen i rented the truck customer service was excellent but when i when to drop off the truck there was a older guy with horrible attitude to me and my boys.
FRANCISCO RStaff were great and very helpful!
Albert E