Nobody was there when we went to pick up the trailer. My husband had to wait about 15-20 minutes. They hooked up our trailer wrong and it fell off when we went over a speed bump. That broke the wire in my car. When I went back there for them to fix it, the owner and his son was very defensive and rude. We went to the U-Haul on Solano and they fixed the wire. Great customer service there.
Jessica J
Bass Carpet and Upholstery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vallejo, CA 94590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was billed twice for cost of rental, only used for 3.5 hours. I was billed for almost 90 miles when I drove at most 30 miles. I was billed for 20 miles on the first transaction then rebilled for the almost 90 miles. This needs to be corrected.
Cathryn BUsed truck for one full day, was charged for THREE.
DAVID NThe wo gentleman came out and park the truck for me. Good crew
GARY RThis email doesn’t belong to Patrick green do not send me any more emails
PATRICK G