The only thing I have a problem with is the 4 separate pending charges for one rental. 2 for the amount I actually spent & 2 for the estimated amount. I could understand one of each MAYBE but 4 separate pending charges for over $400 apiece us fucking ridiculous. That's $1200 of "pending" charges above & beyond the actual charge. Fucking stupid. I've rented from UHaul many times in my life & this is the FIRST time I've had 4 pending charges. Wtf.
MELISSA M
BBU Super Lube & Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valparaiso, IN 46383
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- 4.5 Average Customer Rating
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Need to upgrade thier phone so when there are on another line you can leave a message
COLETTE HGreat service and great condition. Will rent again!
COSTAS NI was set back for my day a little bit because the wrong keys were in the locker for me. I selected mobile pickup because store opened later than I needed. I called U-Haul and the situation was handled by assigning me to the truck that matched the keys. Was frustrating for sure but was handled within a half hour of my arrival.
William RThis location is familiar to me as I have picked up and dropped off before. The only issue I have is that the lot is very small, and I am expected to park the trailer with my truck in a very confined space with little help. Again, I was only dropping off at this location because the website wouldn’t let me chose the location closest to me, or this location either. It was the pickup location who was able to switch my drop off to here, but even they couldn’t select the location I wanted, nor could they explain why.
DAVID A