Excellent service, Very helpful with completing the online registration to obtain trailer requested
Stanley L
BBU Super Lube & Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valparaiso, IN 46383
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The previous rental at ameripawn had no keys. U haul was quick to respond and move my reservation. However I was offered a half refund that I was not provided. I need to follow up on that.
Matthew CPick up of the truck was smooth, lady was nice. Truck was clean. Now driving the truck was a different story. Once the truck was up to speeds of 60+ the truck would buck, you could feel the truck shifting gears. It was loud. I returned the truck because I didn’t feel comfortable driving it. I had already loaded many HEAVY items on to the truck. I was told the only option was to get another truck. The lady was nice and helped me. Because of the issues with the truck I was late picking my son up from school in order to cut down on the per min late charge from the school. I had to call for someone else to pick up my child. The money I paid for helper I lost because I paid them up front and they had to leave for another job site because I was not home. Then when I called and asked for some $ off because of the issues with the truck I was told she would call me back.! Nothing!! So I called U-Haul directly and was told that the field agent SAID the truck was working fine and it was rented out after myself. I explained to the customer service rep that I have rented over 25 U-Haul trucks before and this one was by fast the worst. This experience has made me never want to rent from U-Haul ever again. Of course let them tell it the truck was working fine since this was one of their bigger trucks that they didn’t want to have taken out of use on a busy first week of the month.
SABRINA SThe equipment was very well maintained, and drove very easily. I ordered the biggest truck u-haul offers and it was very user friendly. Furthermore, the young lady that rented the vehicle to me was very courteous, knowledgeable, and organized. She made the process easy. Highly recommend!
Shane WI have never had to take my own photos of the truck I am renting. I was unable to follow the app., and when I went in to advise the woman at the desk that I was having trouble, she told me "well don't do it". Very disappointed in the lack of help.
JANIECE S