The truck lock was broken, it had barely any gas and we were given no instructions. We also had to walk through the back of the rental place to an alley, where we had to find a person to open the gate ourselves and get a Direct TV truck to move in order to leave. The rental place helped with none of this and are now trying to charge me for gas fees I should not pay. I would never go back.
Mallory M
Ship N Box Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They overcharged me 100 mile on odometer I am in dispute with the company. I said truck has no gas at all. The light was red as they told me to bring it to red light that’s ridiculous.
HISHAM A