Staff was very helpful. However, the trailer had not been cleaned by the previous renter. It was minor, but if I'm required to return the equipment clean I should receive it in clean condition.
MANUEL E
Mikes Garage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vero Beach, FL 32962
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Customer Reviews
- 3.5 Average Customer Rating
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Very nice helpful person Keep up the good work
MAUREEN RWhen you pull into Mike’s garage with a trailer from old Dixie Highway I was asked to back out into traffic with no help and then travel down the road three gates so someone could unload the trailer and it took him a long time to get there
CHARLES KThis was a terrible return experience. I arrived to return the vehicle at 5:06 and the location closes at 5:00. As I pulled into the lot, the person working was strolling out. Rather than taking a moment to say, I'm sorry, we are closed, you can pull across the street and complete the after hours checkout, she says nothing at that time. I proceeded to sweep the back of the vehicle out and then she starts screeching that I had to get out, she needed to lock the gate, I was late getting back, she needed to lock the gate, she needs to be down in fort pierce and I was supposed to be back 8 minutes ago. I was unable to take the photos to do the online check out, and let's face it, who want to be screamed at in a chaotic manner when all she had to do was ask me to pull across the street. I had to call corporate to complete the checkout but had no idea of the milage. I was then charged an extra rental day the next day for being 6 minutes late (if that's the policy then that's the policy, but I don't need to be yelled at while getting penalized for the late return). Quite honestly, 6 minutes late does not seem to warrant an extra days rental fee in my book either. I will never use this location again.
LAURA HI returned the rental the afternoon before it was due and the truck was never checked in as of the following morning.
KEVIN O