The customer should be able to select the time needed for the piece of equipment. Not be price gouged by forcing a pre determined number of days for the rental. The other option is to refund the customer for early drop off of the equipment. If I didn't have to work late on the original return date I would have just kept the equipment out of spite until my return deadline to keep you from double dipping on rental.James E.
Specs By Steph
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Waco, TX 76704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The hours published suggested it was open when we returned the unit. However, we saw signs of no one. There were not directions or signs to guide, so we just guessed and did the best we could. I am hopeful we do not get charged the $20 the contract contemplates for dropping it off "after hours", because it wasnt, but no one was there!James B.
Need better instructions on parking is only allowed behind the facility. Pulled in with a 26' truck & realized could not park truck in front. Had to wait on someone to arrive to help me back into the busy street so I could pull around behind the building.Billy T.
I wish I could remember the name of the Woman Employee, she was professional, polite and pleasant. This was a surprisingly easy transaction. Would absolutely recommend her and uhaul in the Waco, Baylor University areaEdward W.
There was a much closer drop off to where we were staying than the one we were directed to.todd P.