I had my reservation as a 1 way from TRF, MN to Wadena, MN for Feb 1 and return Feb 2. Then changed it to pick up Jan 31 with a 2 day allowance for use. On Jan 30 uhaul calls and stated there was not a 15 ft truck in TRF for pickup on Jan 31. He suggested we get one in Wadena and bring it up with a 1 way charge and mileage included as a 1 way. He offered me a $50 discount for the extra fuel. So Iwe did this, then uhaul charged me for a round trip and extra miles. What should have been about $350 is now well over $550 plus the extra fuel. Please make this right with me. I have contacted my credit card with a dispute. At this time I do not recommend uhaul to anyone very poor service and lack of communication. 320 459 3171. Call me
Vickie L
Stoneman Oil Co
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Wadena, MN 56482
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The U-Haul had finger nail clippings in the cup holder, and trash behind the seats. Hadn’t look like it had been detailed in 5 years.
Sawyer SThe parking lot area had snow drifts and was NOT plowed out from the storm two days ago. I would have been stuck if I've hadn't had 4WD and new tires. Office was a mess, heated by a propane heater, with unfinished walls.
DARRELL TIcy and snow covered lot
RODNEY OHave printed receipts as I didn't get one and I was gone before I got the emailed one and the price was more than I was quoted when I called in.
james n