The location may be fine. I wasn't for me as I had to travel quite far to get there.kalman R.
Trailer Rental & Towing in Walden, NY at ACR Motor Works LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Walden, NY 12586
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very helpful and promptRaymond D.
nothing everything was great.KATHLEENM J.
Guy there was great did everything he could to get the size truck I neededJoseph C.
I will definitely use this place again when I need a rental. Joe was great. He was very polite, knowledgeable and answered all my questions. A very good experience. Thank you Joe!kathleen C.
They did not have my utility dolly ready for my 730am pick up, so while I was able to use the mobile app to get my truck at 730, I had to wait until 9am when they place opened to get the dolly, and they had no clue I even rented one. I had to pull up my contract to prove it to them. This delayed our move by and hour and a half.Dennianne M.
I have no complains about the location BUT Uhaul charged me wrong. THE SECOND TIME IN TWO MONTHS. I rent from uhaul at least once a month. I rented a van from this location for $99 with 100 miles included and $0.39 per extra mile in the agreement. BUT uhaul charged me $19.99 + $0.89 per mile ($253.xx)!!!. My bill should be $99.00+$20(insurance)+$30.03(77 extra miles @$0.39 per mile) + applicable taxes = $149.03+taxesDammin S.
Gave me one price until I bring truck back and charge me over $30 more!! I only used 5 more miles than quoted. Returned clean and same amount of gas!! I would NEVER recommend this company to anybody! Find a friend with a truck!!Lynn W.
Very nice man. Very helpful. Thank youMaria V.
Employee did not provide hand cart paid for.Celeste L.
Everything was great. Don't change a thing!nicholas I.
Have more vehicles at this location.JUDY A.
Easy drop offShawn G.
As is often the case with "neighborhood" locations, the people do not know UHaul computer systems very well. Though I had indicated when making the reservation that I wanted the vehicle coverage, it was not on the original contract, and the person helping me did not know how to go back in and add it. They had to call a colleague for help. In short, I spent much much time checking the vehicle out than I do at locations that do only UHaul. You might encourage these folks to immediately call UHaul for support when they have questions on what they are doing. Other than wasting quite a bit of my time, the gentlemen was very courteous and professional.Chris C.
I was surprised at the gas charge. I was told to fill the gas only to the level it was at and I did, so I don't understand the charge.Tara L.
Was so easy to pick up and drop off. Did it all on my phone with the app.Douglas S.
I don't think there could be any improvement. It was a great experience.nicholas I.
No issuesjoseph S.
I ordered furniture blankets to be included in my rental. I was charged, but they were not in the truck when I picked it up,Susanne S.
Great service. Prompt, prepared, polite, and productive. 5 stars!Miguel R.
Credit card fee , should be waivedwilda H.
Was extremely simple. In an out on my way to get the job done in less than 15 minutes.Jeffery D.
This location was the best! Customer service was excellent. Truck was clean and ready to go. I will use this location again.Nikia H.
This was not a regular U-Haul store, just a mechanic who has a couple trucks on hand to rent. But I really appreciated the convenient location and the rental process was very easy and the owner was friendly and helpful.Karen C.
Joe was the most professional, courteous and friendly person anyone could ask for. Would use this location ACR motor works for this reason alone. Fantastic experienceDaniel S.