I was charged an additional daily rate when I brought back the rental truck 30 mins late. I learned that the rental time starts from the reservation time but not from the actual pickup time when you make payment. This needs to be clear or highlighted after pickup. I expected the rental time would start from the pickup time when actual pay is made.
Tom K
Home Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Walpole, MA 02081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Representative was very nice and helpful.
MARK SMake easy how to drop off the key it’s to complicated longs process to follow drop off keys crazy situation impossible to drop it making code before easy way going be better, otherwise the van was ok, Thanks
GUY KThe rate per mile is very high, and the vehicle was showing tire pressure issue couple of times .
Ravindra KVery easy pickup and checkout
CONRAD T