Please Bill according to the rates. If milage is supposed to lower during the week than use a calculator to charge properly. Don’t automatically charge for a weekly rate when the renter is doing the daily rate. What a rip off!!
MELISSA R
A Space To Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wappingers Falls, NY 12590
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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After locking the vehicle and dropping the key in the overnight key drop box, I realized I left my backpack in the vehicle that was now locked. They called me first thing in the morning to notify me of tge backpack and held it till I could get there. Would definitely go back to this location.
FREDERICK MI was charged for 2 days, when I had the truck less than the times agreed upon. Turned keys in at 9:30 AM, invoice wasn't finalized until 5 PM.
PAUL EExcellent location with outstanding customer service! The team is professional, friendly, and truly goes above and beyond to ensure a great experience. Highly recommend!
ALAGIE LThe truck I had reserved did not turn on when I tried to start the engine. I was told at the front desk the truck had been broken and out of service for a while and they did not know why it was still shown as an option when making reservations. The employees at the front desk were very kind and helpful, they were able to get me a bigger truck for the same price. However, I did not need a bigger truck and it delayed me about 15-20 minutes. I had also rented some furniture pads and when I went to pick them up I was told this location does not rent those out. That if I needed to rent them out I would have needed to go to a different location. Overall, terrible service. Would not recommend.
Meribeth S