Excellent customer service!David S.
Trailer Rental & Towing in Wasaga Beach, ON at Georgian Bay Recreation Wasaga Beach
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wasaga Beach, ON L9Z1N7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Good customer service, friendly staff and very helpful.DOMINIKA F.
Friendly staff, very helpful.DOMINIKA F.
The customer service in this place is top-notch thank youSHAWN H.
Wow..the online contactless booking was challenging. It was like an escape room. I didnt expect to need a passport and thank god my daughter picked up her phone to be a reference for us. Lots of hurdles but we were successfulGerry B.
Tammy at the first location was so helpful getting me a trailer. Awesome customer service.JEFFREY G.
I was given a vehicle with a mirror out of adjustment. When I tried to adjust it (by forcing it into the proper viewing position) I ended up breaking the mirror. Although reasonably priced, I don't think I should have been charged for the mirror repair. Also, the choice of vehicles at this location leaves a lot to be desired. (I was forced to rent a larger vehicle than required)GARYA D.
Easy to rent and nice clean trailerCalvin G.
Great service and friendly would recommend for surePAULR T.
Absolutely nothing , the staff here knocked it out of the parkRichard G.
The drop off location was convenient and staff member on the day of return of the Truck was polite, courteous and very professional... Well Done...RICHARD V.
Highly organized friendly rental location.WILLIAMC B.
Iam very satisfied with all my experience renting your trucks, definetely I would do it again. Very easy and very helpfull for moving. ThanksOMAIRA F.
Wish more was available at the location in Elmvale otherwise no issuesJessica H.
U-Haul has become a very expensive option compared to discount or enterprise truck rental. It was a last-minute rental so I decided to use you again. Your mileage charge is excessively high. Additionally, I was charge for an extra 3 L of gas which makes no sense as I filled it appropriately. Regardless, for 3 L of gas to charge almost $14 is a pathetic absolute joke. Never again.PAULM S.
Was told that a 9 ft van was available. When I got there they found out it was due for repairs so I was given a 10 ft instead which I was uncomfortable about driving. I soon gained confidence with the vehicle and all was well.JAMESL M.
I rated cleanliness with no as it was the case. Since however it was far below zero degrees I might just have been the reason for not being pressure washed on the inside. There would have been ice quicker than it could possibly dry out.Arnim H.
Great customer service Plenty of knowledge of the equipment Very satisfied will definitely go back if the need arisesMARCELLO F.
Hi, Excellent,Friendly service!!! Jess was Great to deal with,,very professional,,,,,, Thank You Jess !!!PAULJ D.
Service was great. Very helpful staff!JOHNEDGAR B.
Thank you for a quick and easy transaction. We received great service and you were very polite and pleasant to deal with.DEBORAH L.
I can honestly say that I got excellent customer service from Jess at the Wasaga beach location she was very courteous to us and when we were going to be late returning the truck she walked us through the process. The only negative thing I have to say was that when we returned the truck we needed to put a little bit of gas in but no gas stations were open and I was charged $30 for something that would have been about $10 dollars to top up and that's not fair, so I feel uhaul could give us a break on that cost. But other than that young Jess provided excellent customer service.ALEXANDERJOHN A.
We were not able to use the truck at all because it was not safe for the road. We dispute this charge completely and expect a full refund. We have been in touch with the local U-Haul center and with the central call line and they still charged our card. We arrived for our pick up time and the Truck was buried in 2' of snow. It took us 45 minutes to uncover the truck. Finally, after that, the employees arrived. The truck got stuck several times before we even got to our first stop. We then discovered that this truck didn't have snow tires. At this point we realized that it was dangerous to even try to use this vehicle. We called U-Haul and were told there are no trucks with the snow tires necessary for Ontario winter driving. It resulted in us having to quickly find another vehicle which we rented from HOME DEPOT and it had proper tires! This ended up costing us another rental, time and scrambling to meet our delivery time in Toronto.Lembit J.
On Saturday drop off during normal working hours, there was no staff present at the location. I called the phone number on the office door and they directed me to just drop the trailer in the parking lot.Bryan B.
We were greated by the most friendly lady. No improvements necessary at this location. We will use them whenever we need a unit.Arthur G.