Truck was wedged between 2 other trucks and was a very tight squeeze to get out, was parked in a small back lot that made it difficult to get out unless a spotter was present. Truck had an airbag light on, was not told about this and didn't think much of it. Was not till I arrived at my first stop to get items from another uhaul storage facility and was loaded, I brought up to an employee there was an airbag light, then I was informed the truck should not have been rented out with an airbag light present. Called uhaul road side assistance, waited an hour and a half for a technician to show up, waited an hour to be told the truck was not fixable then had to drive half an hour away to pick up a new truck. Was a huge waste of 3 hours and made us very late arriving to our destination 5 hours away. Due to being late we were not able to access the storage facility and had to find an alternate location. Very disappointed that this was not caught by staff at this location.
Connor K
Asia Food City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6W1M6
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- 3.5 Average Customer Rating
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Fuel was not up to the mark. Had to put money out of my pocket to fill up the gas that i didn't use.
Zankit Pgood manager
Harjot SI had to wait 1.5 hours
ARSHDEEP SFriendly service, was able to check in and check out easily.
Shreyas P