Half the lights did not work, and they were never checked prior to my leaving. The dolly also developed a vibration early on in the trip.
Brian G
Illini Auto Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Washington, IL 61571
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location was fine, but staff only arrived after I called them. So pick up was delayed. Truck had 14 miles of fuel in it. I had to brush the several inches of snow off of the vehicle as we waited for staff to arrive. Front driver tire had 30 pounds of pressure in it vs the needed 100-120 pounds. I had to discover that on my own. Never should have been given to me in that condition. Took 2 diff U-Haul places and an hour plus delay in my move to get that tire filled.
JAMES JThe truck we booked was not at the location that it was supposed to be, so we had to drive to a different town to pick it up. On the day we were to drop the truck off, we were told that the location we lived in and were scheduled to drop it off was full, so we had to drive 45 minutes out of our way to drop it off. I can't believe U-Haul stays in business. We are tempted to contact the Better Business Bureau.
TODD MI returned the truck after hours and the entire return was simple and finding a place to park the 26' box truck was easy
ROBERT Sno dolly dirty truck das away from chosen location. moving pads order didn't transfer properly. The positives; Good communication and easy vehicle checkout
Robert B