Check in was painless and the people are great
Trailer Rental & Towing in Waukegan, IL at Secure Self Storage
Moving to or from Waukegan, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Waukegan, IL 60085 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Waukegan, IL
Cargo trailers in Waukegan, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Secure Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Waukegan, IL 60085. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Secure Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Waukegan, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Waukegan, IL online today!
Trailer and Towing Supplies
the lady that serviced me was very helpful and kind thank you
We had booked uHaul for self pick up, we reached this location and noticed a big gate, and dial pad across it to open it up. I could see our truck parked inside around 30 40 feet far. I launched my u Haul app, and started process to pick up the truck. First thing it asked do you see the truck inside/outside the gate. I said YES. Next thing it did ask is - "Is there any damage on truck marked with X sign!" How am I supposed to see that on truck parked so far ! I could not get in, as we did not have code for the gate. We called u Haul a bunch of times. First call - they tried to call manager of this place, who was supposed to give me a call with the code, who never did. s+Second call - u haul representative told me cannot get in touch with the manager and I will have to look up MYSELF other places who can give me u haul now or pick up next day morning. We then tried calling secure self storage number printed on the wall, first rep gave us a code which did not work. Second rep directed us to u haul and no one picked up, third call, same story. By this time we were rally mad and cold, it was raining - next call to secure self storage got us in touch with a sensible representative. She told us the app would ask for our picture, licence picture to verify the identity and then release the gate code to us ! Dang ! I have no idea why other representatives could not tell us that !!! I have no idea why the app is not intuitive either ! We ran into one more problem, it does not say anywhere reservation has to be on driver's name ! I reserved the truck and my husband was added as driver, so truck could not be released. They had to remove him as driver, add myself. I had to re-login into app and then redo everything. This rep was really really nice! Stayed with us through entire call, until we got the keys and truck was released. To summarize,it was a painful experience, and we spent like an hour just to pick up the truck ! I hope UHaul would make their app intuitive, tell users in the beginning of pick up process when and where the gate code is. Also train the representatives for this scenario better!
The manager is WELL knowledgeable about the equipment, very pleasant person to DO businesses with people
Very hard to find and not in a great area, very secluded for a woman to go by herself. But the woman in charge at that location was super helpful with all instructions on how to hook up my trailer etc. she was very flexible with my timing to come and very efficient once I got there. Super friendly.
Great service, great truck/equipment, great experience!!
Over All Awesome ....
The lady who helped us pick up the truck was incredible. 10/10 would come back just for her - I just don't remember he name! Our pick up was at 430 pm on 5/5 though.
We had a 10 mile round trip for moving a living room set and was charged for 53 miles. This place is a joke. I made the reservation and when the drivers returned the truck the location called me and asked for my credit card info as she didn't have one on file and the one he was using did not work. Now I recieve an email stating I owe an additional 39 dollars because the correct fees were not deducted. This is the absolue worse UHAL location ever. I am a licensed Broker and alway have referred UHAUL to my clients during a move...NEVER AGAIN!!!!
Nothing really. I had a flawless experience. The person taking care of me was very professional and nice. Thank you!
Difficult to find, apparently Waukegan will not allow prominent signage. Very friendly, helpful staff. Online reservations were quick and easy.
Van was fine. The place closes early, so they told me to drop the keys in the drop box by the van's parking spot. Big problem I discover on returning - the keys don't fit. I called multiple times but never got a return call. Finally I was able to enter the facility with another customer and use the larger slot in the office door.
The woman who took care of us was wonderful!! She is an asset to UHaul. She was so nice and helpful! I'll recommend UHaul to all my friends. We will definitely use UHaul again.
No issues. Very good experience!
It was a challenge to find the fuel tank to fill up but other than that, the rental was an excellent experience.
The location was small but executable. The women who help us was very nice and pleasant to work with. No complaints.
Great customer service! She was friendly and efficient.
Get the vehicle closer to where I made the reservation 2 weeks prior to pick up.
No i wouldn't. The customer service at this particular uhaul storage facility was horrible. Was not inviting or organized with the process of getting my truck and auto trailer.
Excellent Customer Service. I will be back to rent again. thanks!
use different rubber mats in the back of the vehicle. The rubber smell is nauseating.
Service was great. Stacy was professional, thorough, polite and overall, demonstrated outstanding customer service.
REMOVE THIS FRANCHISE!! I was not able to turn in the trailer because the franchise was not manned. Hours were 10am to 5pm but sometimes closed early without notice. Free 30 day storage was not made available even when I had confirmed earlier. $45/mo and a $20 admin fee. I have not been treated as rudely. I had to remove all my household goods from storage after protesting the charges.
The location was hidden away and the GPS could not locate it. The person at the office could not give good directions.