Trailer Rental & Towing in Waukesha, WI at U-Haul Moving & Storage of Les Paul Parkway
Moving to or from Waukesha, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Waukesha WI 53186 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Waukesha, WI
Cargo trailers in Waukesha, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Les Paul Parkway!
Utility trailers are perfect for towing large or oversize cargo in Waukesha WI 53186. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Les Paul Parkway provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Waukesha, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Waukesha, WI online today!
Trailer and Towing Supplies
Lothair L. on
This time it went very smoothly... in the past, there were not enough staff at the facility to handle all the people renting equipment and I had to wait a long time. I will rent a trailer again in the future as needed. Very convenient location.
ERIC R. on
Customer service and equipment
Jacob S. on
Extras that I paid for were not in the truck. The young man at the counter did not have me sign any paperwork. He took my name and said I'll go get the truck. He pulled it up and I met him outside. I asked if the truck had everything in it? He replied, yes. I also asked if there was anything else I had to do? He said you're good to go. So I hopped in and drove off. As I was driving home, I thought about how we didnt check the truck for damage. This was my first time renting a truck in almost a decade, so I thought maybe things changed. After I got home I opened the truck and found that it was empty, none of the extra things I paid for were there. I called customer service immediately and the lady that answered was not welcoming at all. I also asked her about checking the truck for damages. She told me it was my responsibility and I signed a contract. She got loud and started lecturing me about how I should know what is on the contract. Eventually she refunded the money for the missing items. It was one of the worst experiences calling a customer service center I have ever experienced.
David L. on
When customers are waiting your employees should come out of the back room and help. This is my second experience with the same issue. I had my fingers crossed it was not busy or I would have left.
Stuart S. on
One, be sure pricing is accurate. Mine was over $100 too high initially. Second, maybe a sign by gas tank to show miles per gallon to make estimating gallons to add easier, or just have trucks always full.
STACEY A. on
There was a little bit of a wait for dropping off as there was only 2 employees working at the time but other than that the overall experience was great!
Alan L. on
To begin with, I was booked to have the truck on SATURDAY, and had booked movers, etc. for later in the afternoon. When I arrived at the pickup site there was NO TRUCK. The local broker and UHaul spent an hour trying to find me another truck, but could not. So I booked one for the next day (I had to re-arrange my movers in WI AND in IL, my destination(2) The next day (Sunday) at the UHaul cente4r in Waukesha, WI, staff couldn't find the key to the truck I was supposed to have, so moved another truck over to the side for me to use...told the staff person I would wait in my car just behind him till he was finished....he moved the truck and then went to help ANOTHER CUSTOMER! He knew I needed to hook up a car dolly and was awaiting his instruction...I HAD TO GO FIND HIM to complete the transaction AFTER he had finished with the new customer. (2) a car towing trailer had been left BLOCKING all the car dollies, so I had to help the employee move the very heavy trailer, and I am partially disabled from spine issues (3) I finally got the truck and dolly and pulled them over to near my car so I could load the car. I had left my car parked in the truck parking lane, as earlier I was awaiting instructions from the employee who left me. As I was preparing the dolly to pull my car onto it, a person who seemed to be the day's manager, a Mowhawk-style haircut with a short pony tail in the back, basically snapped at me and said he could not have my car being parked in the truck lane.....when I explained to him the very obviously fact that I was getting ready just then to move the car, he repeated himself that he "just couldn't have it in the truck lane" in a very rude manner....he seemed to not COMPREHEND what I was doing at that very moment!! I have spent my life in "customer service" jobs, and his attitude was at the BOTTOM of the barrel in customer service.....how does he stay EMPLOYED???......(3) in the afternoon a female staff person called me and asked for the number of the truck (which I found on the key). Apparently they hadn't even taken the number of the truck they had given me!! I was supposed to be given the one with the missing key!! (the next day (yesterday) there was confusion in checking my truck in at the Uhaul Storage facility in Bloomington, IN. Apparently the Wisconsin people had given me one of their LOCAL trucks! The very nice manager in IL said (after I had waited for a resolution to the check-in) that UHaul would have to do an internal transfer of assets, and the truck I had would now become a LOCAL truck for IL!! ..................50% or more of the times I have HAD to use UHaul, I have had some kind of problem: mechanical, no truck, booking issue, etc. I NEVER want to use UHaul for more than a simple in-town trailer, etc, and I have moved cross-country many times and have had experience with ALL the truck rental companies. Your reviews ONLINE are as bad as they are for good reasons!! Consumer surveys consistently show that UHaul truck
Glenn K. on
I had to go to three U Haul locations before the third operator gave me a number to call and sent me back to first location.
Frank S. on
tammie c. on
Moving blankets were wet and musty. We could not use them.
TRACY C. on
Have your employees listen to the customer and act professionally. Never have I witnessed such horrid customer service in my life.
CODY S. on
I went on the 1st of the month which also happened to be a Saturday and busy moving day. This location had only 2 employees and I waited in line for 45 minutes to get a trailer I had reserved the day before. Employees were clearly flustered due to the amount of customers and in turn did not provide much of any customer service.
Karen D. on
The 2 ladies working this morning were busting their butts!! You should have another employee to get the rentals for the customers. It took too long to get checked in and have them go out to pull up the vehicles or hook up the trailers. 2 check in people and at least one for the outside work would speed things up. Especially on a busy Saturday. There was also a long line for returns. Very polite ladies and clean facility.
Michael B. on
I believe the 24 hour “rule” you put on your rentals for the end of are quite ridiculous. Seeing as most people end up essentially being homeless on the last day of the month, it leaves a lot of people trying to pull trucks out of their hat to either move in earlier and camp outside the front of their new house and protect their belongings all night. Even though you guys fairly price your rentals, I am strongly considering taking my business elsewhere next time so I’m not forced to go the extra 100 miles to find somewhere to put my things. The only reason I didn’t leave a 1 star is because the employee name Ben at the Les Paul Prkway location, he really saved the day because I was very displeased with everything else.
Ivan D. on
Got in and out in a flash. Very happy with customer service.
Mike L. on
My trailer was due at 9:00am and I asked if I could extend my time a few hours. I would have happily payed extra as I was in Eau Claire and needed to leave at 4:00am in order to get unloaded and return the trailer by 9. I was told that this was not an option both on site when I rented and after a phone call the next day asking the same question. Was told there was no option as someone was picking up my trailer at 10:00. When I returned it, I saw over a dozen trailers on the lot. I find it hard to believe that all of them were rented and would be picked up by noon or 1:00 (how long I extra I wanted to keep mine. This was very disappointing and I felt like I was either lied to, or little to no effort was given to help me.
lawrence d. on
to slow to check in need more reps at the counter
Alan W. on
Walked into the store to drop off a trailer on Sunday afternoon and could not find anyone in the store. Called out to see if anyone one was there. No response. Finally tracked someone down in the backroom where he was on his mobile phone. When I asked if I could get some help, he replied very rudely that he would be out shortly. After several minutes he finally came out. When I asked him where he wanted me to put the trailer, gain, his rude response, was "by the other ones, where do you think it would go". Overall, a very poor customer experience. He clearly did not want to be there and did not want to help any customers.
Mark P. on
Location is charging me for additional mileage!!!! After forcing me to rent from location 90 miles away, UHaul has nerve to charge me for additional mileage. Poor communication on their behalf. I will be filing customer complaint
Sandeep D. on
I was disappointed at being charged 7$ for fuel charge even though I just drove 5.6 miles in total. At checkout the lady told me that the fuel gauge will be between 1/4 and 3/8. When I started to drive it was between 1/4 and 3/8 but closer to 1/4. After driving 5.6 miles it may have moved just a bit more towards 1/4. But uhaul charged me 3/8 at checkout and 1/4 at return and charged me $7+ which is ridiculous for a 5 mile drive. Will never rent again in this manner.
Joel B. on
Prompt courteous service.
Erin S. on
The employees were very accommodating, however they were short staffed.
Matthew E. on
Make the overall experience for first time customers easier, better direction/support.
Ned A. on
Can't think of a thing to improve. ALL parts of this activity went well, including the interaction with the staff.
Dennis N. on
There were two associates working at the times that I was on site. Both were very busy with many clients to take care of. It was raining also. Both young women were positive and very pleasant during a very hectic time.