See previous review.
Leon C
Junaluska Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesville, NC 28786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was charged insurance after declining twice.
ANDREW S*Did not have trailer size we reserved * cashier was not trained in rental procedures * 1st trailer had wheel baring going out/had to return * owner charged me $75 additional $ for a 5x8 replacement trailer even though I t was his mistake to not have reserved trailer * second cashier had no idea how to "replace" broken trailer and owner was not available I finally had to call Uhaul to get things straightened out.
REBECCA HThe "agent" was a convenience store attendant. She knew how to do the check-out process, but seemed to know little about the equipment. The parking area was congested because of a tree lot next door and a service station on the other side. The truck we rented had only a third of a tank of gas, so there was no way to tell how much we needed, but of course we needed more than that. We returned it with a great deal more, at our cost. We've never had a situation where the vehicle was not full at time of rental. I'm sure U Haul makes out well in that situation. We will not use this location again, though it was convenient for us.
Jo AI was charged for two furniture mover and I even called because there was only one. The truck was blocked in by another car and she didn't have the key to move it. When i got back to my car where I was told to park my car was blocked in and I couldn't get out.
JEANINE P