The owner of the lake junaluska exxon location was so very kind and understood my emergency situation where I had to continue to use my rental beyond the days I had rented it and I would definitely recommend this specific location to anyone else who has a longer term rental or children and in the midst of an emergency like I was.He even was talking to my babies trying to play with them as we were checking out to pay.I kept my U-Haul about 3 days past the rental agreement and he wasn't salty about it .I am so thankful for these people they really saved us out of a bad situation by giving us the grace we needed.
McKayla C
Junaluska Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesville, NC 28786
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Customer Reviews
- 3.5 Average Customer Rating
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I first called the location to get information as it was the location I planned to rent from there was no interest to help. Answer questions simply told me to call the main branch When I arrive to pick up the trailer again, seemed oblivious to the whole process and pointed to the trailer and said there it is hook yourself up On our way we went Considering I have health issues from two strokes and paralyzed on my right side, getting the trailer connected was very difficult but again there was no Assistance because the Assistant was managing the store and couldn’t leave the desk
Brian SOvercharging I took screenshots and now will have to dispute my charges
Elizabeth PThe new person renting had no clue what he was doing. The girls there are super knowledgeable and very nice. The was told the insurance was one price and I paid double. Not worth fighting about after moving.
Margaret LThe Service professional was very accommodating and helpful in setting up our rental needs.
Greta W