My original reservation was at Mattress Goddess. It was supposed to open at 2 10:30. I waited along with several others and the operator had not shown up by 11:30 - an hour later I eft. Several calls to the Mattress Goddess telephone number and the emergency number hy all of us went unanswered and went to voicemail. None of us received a call back. I called U-Haul and my reservation was transferred to Junaluska Exxon. I would revoke Mattress Goddesses U-Haul contract.
WILLIAM B
Junaluska Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesville, NC 28786
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Customer Reviews
- 3.5 Average Customer Rating
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It's a utter mess as far as U-Haul goes. The young Indian girl that helped me barely spoke English. She was just put there for beer and gas I guess. No help unhooking and lot is such a mess with broken trailers and it just looks terrible, not like pick up location it was clean and organized top to bottom.
Theodore VAnswer the phone
ROB BRam is amazing! I was frustrated and tired. We could not get the app to work. She finally figured it out. The truck had just been returned. It had not been cleaned but that was the responsibility of the previous renter. Due to her fantastic customer service, I could overlook the truck not being as clean as their vehicles normally are. Thank you,
VIKKI VDouble charged me. 79.00 for a small trailer for 24 hours. Just don't go here!
kathy c