Great customer service!
Ron B
Mario Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wendell, NC 27591
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pickup and drop off location were not my issue. I made the reservation 3 weeks before the move. I picked a location 2 miles from the load location. One day before I was scheduled to pick up the truck and tow dolly I received a call that they were moving my pickup location 25- 30 minute drive away because the original location because it didn’t have one of the pieces of equipment. I asked if they could move the equipment to my original location and was told UHaul doesn’t have the manpower. I asked for a mileage adjustment and they ensured me they would. Then the drop off location was changed the day before my drop off date. And when I checked it in online I was charged an additional 88.00. I made a complaint to get a partial refund because of the pickup location change and the rep said she put it in. But I guess that was a lie to as I didn’t receive any reimbursement and had to pay an additional 88 dollars probably because she didn’t give me a mileage adjustment either. I will never rent from uhaul again. This crazy has happened the last 3 times I have rented
Ken HMy experience was very good. I did not reserve in advance and wanted to rent on the spot. Took about 15 minutes. Turn in was easy and straightforward. Thank you.
GODWIN BDamage to front end, repair was duck taped ? Cup holder in cab was broken. Reserved on line. Owner could not see my reservation. Then could not locate keys. Seeing where she keeps in a junk drawer. Not good process took over thirty minutes.
JOHN DConsistent Friendly Helpful
TERRY W