There was a personnel who took my keys, but did not bother to check my truck in. I called the next day and got someone to check it in. I was contacted by someone from U-Haul about returning this one-way rental to this location in exchange for an extra day, extra mileage, and a half-tank of gas (return half full, not completely full). I did get the extra day and the extra mileage, but was charged for the half-tank of gas. When I called the location to ask if anything could be done, they explained that I had to return it like I got it and that there was nothing they could do. They were not helpful.
JACOB S
Parkrose Hardware West Linn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Linn, OR 97068
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Customer Reviews
- 4.5 Average Customer Rating
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Very knowledgeable and helpful
KANDI PParkrose's rental desk was understaffed, surprising for a weekend. That said, Joseph gave excellent customer service with good humor despite busy-ness of desk.
ROBERTA ALove this location and the folks that work there! Ended up not evening needing the Uhaul but this location is close to my home so it wasn’t a hassle
Kelsey MLow tire pressure, gas lower than was listed on pickup. Also, UHaul kept switching my pick up location and switched my drop off location as well.
GILLIAN L