The guy was a complete train wreck. Couldn't find anything about the reservation for me or the two people behind me. His English was very poor, and didn't seem to care that I was frustrated. All in all, it took just over an hour to complete the pickup that I had already completed online and received the confirmations for. In addition, the truck was supposedly on 1/8 of a tank, but was on empty. It was a 26' truck and super awkward to get out of his tiny parking lot and into a direction to get to a gas station quickly, so I had to go left and a long way around which added several miles to my mileage for the rental because the truck was out of fuel. My contract said it was supposed to be at 1/4 tank and gave me a $19.50 credit. With the price of gas alone, that was short $10-15, but the inconvenience was beyond the actual cost.
CHRISTOPHER c
A1a Grocery Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Palm Beach, FL 33403
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Customer Reviews
- 4.5 Average Customer Rating
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Quick & easy! Only took about 10 minutes to check out, and the van fit our needs perfectly.
Cheryl CPaperwork have to bi doing mach faster.
SAMIR MVery convenient. Easy in easy out
KATHRYN SNot a thing this particular renting was outstanding I trust the next ones will be as well
Matthew F