These guys were great however the corporate fucking idiots need to get their shit together in face this whole system would run a lot better if all corporate did was move trucks as they should and let the individual owners handle to rentals like for instance I was told I could drop at this location by a corporate member and then when I arrive on scene find I can't and thank God the lady and owner were able to help me complete the order by moving the trucks a few miles down the street again corporate uhaul F- the dealers who have to actually handle the shit A+ and uhaul better pray it stays the cheapest because without this I would be willing to bet they will fall
LEVI H
Kennedy Center Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Richland, WA 99353
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
One thing I would recommend is the truck could have been parked in a different spot so I could take my pictures prior to moving the vehicle incase there are issues
DREW BDrop off was easy enough. The mobile pick up and drop off is a bit time consuming having to upload so many pictures, but it was pretty self explanatory.
Cynthia RWe tried telling the agent that the truck was not drivable. We lost our entire morning waiting to find out what we had already told the agent. We had to get a new truck. I was paying movers to help me so I lost a tone of money on Sunday. The agent would not give me anything for the inconvenience. I was not impressed with the customer service I received.
EliIII ACustomer service was excellent
Bruce W