make sure the truck will actually work. had to wait for an hour after when picking up the truck because the battery was dead. After calling uhaul and being transferred to 3 different people it just felt like I was just being passed on to someone else cause noone wanted to deal with me.Thaddius F.
Trailer Rental & Towing in West Richland, WA at Kennedy Center Mini Storage LLC
U-Haul Truck Share 24/7© Location
West Richland, WA 99353
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in West Richland, WA 99353
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Had to contact the local rental agent as the last renter placed the keys in the after hours drop box - which when I dropped off the rental I was instructed to do the same thing Since I returned with the app it would be nice to have a Wi-Fi access point. It took me 15 - 20 minutes just waiting to get a signal via cell data because no WiFi available.Roger C.
Lower your rates.... Just kidding it was a fair price!Keith G.
Repair some of the dents so thete aren't so many. Or else paint exes on them. The stickers fade.WENDY B.
Collin has amazing customer service.Mary L.
Everything was fine, truck was in good shape, staff was friendly...it was as expected.Sheila B.
Everything went really well! Excellent customer service! Thank you very much!Blandina D.
Great service.Joe E.
Easy transaction. Would rent uhual from this location again if needed.Sarah H.
Was a sent a text mesage 4 days after truck was returned saying it had not been returned and could now be reported stolen...Possibly keeping better up to date recordsHEATHER R.
great not problemsKatherine B.
Very friendly customer service. I would definately recommend to anyone.Tiffany A.
Very accommodating and easy to use.Corrine C.
Miranda was amazing! I can tell she really enjoyed her job. I picked up my rental truck and transport at 4:45pm. Even though I was loading my car on the transport after 5:00pm (after closing) she came and helped me. That meant a lot...and it was 107 degrees outside. She went above and beyond what was expected and she should get noticed for it. Thank you.TIMOTHY Y.
Good experience. Would recomend.JEFFREY B.
Everything was excellent and the process was easy to reserve, pick up and drop off the truck we rented. Thank you Kennedy Self Storage-UHAUL!krista S.
very good all the way aroundPeyman Y.
They were awesome! I enjoyed my visit and service. I will defiantly go here again.Daniela E.
There was no jack or anything to get the trailer up to the height of the hitch. Luckily I had brought a friend to help me lift it up or else I would not have been able to get the trailer. The lady working was helpful but she would not have been able to help.THANIEL G.
There were no UHaul signs. There were no lights. It was a storage place. It was at night, in an area we were not familar with & it was the 1st time dropping it off after hours...The location for a drop off was great... but a sign & lights would have helped 100%.JIM M.
Excellent, I can't suggest any improvements.MICHAEL K.
Thought it was a bit strange that the worker asked us to park the big truck since she hit the fence the other time. I am sure it was so she could blame us. We will NEVER use Uhaul again. They would not let us switch to the lower advertised price! HORRIBLE!CAMERON S.
first location (Curley's Texaco, Richland) had defective equipment with no alternative. Had a hard time finding another trailer--took 2 hours but finally found one available and service there was very good.JIM M.
The staff was extremely helpful. Learned a lot about local beard groups.PETER L.
nothing. it was very niceThomas H.