The lady had no clue to what she was doing. She was on the phone with someone that was trying to instruct her. she was not very kind, She was not clear about the directions she was giving us. was more interested in her shelf inventory than helping with the return of the truck.
WILLIAM L
Paceway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West River, MD 20778
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Not sure which business in that strip mall is the actual uhaul dealer
Anthony RRental is inside a Mexican restaurant and head shop. Van had no air conditioning at all ..returning was slightly difficult as the code to the lockbox did not work and the lady came out saying they had to return it despite it being returned via the app
JASON BVan did not have working AC on a day that was over 100 degrees.
Heather HThe truck had mechanical issues, really bad bearing noise. But, I only needed to drive it a couple minutes away. Driving to return the vehicle, I made a point to check the fuel gauge, which was past the full mark. The check in clerk said it was down an 1/8 of a tank. Looking at the mileage, there’s no chance. I literally drove the truck 8 mins from the uhaul location and parked it for a week to used it to store furniture in and then drive it back to the location. This is after UHaul bumped my reservation location from my preferred and closer UHaul location. UHaul has always been cheap and beat up, the unspoken trade off is you don’t get needled over little things. So, I’ll be going to Penske from now on, yes its more expensive and not as many locations but at least you get a nice truck and service.
Michael Y