The drop off app was not very good. It simply dumped me out after several steps and I finally had to call in the drop off. That app needs work!LIZABETH C.
Trailer Rental & Towing in West Warwick, RI at Cowesett Sun Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in West Warwick, RI 02893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Truck was dirty with sand, a little trashChristine B.
Again, I wish there were options for drop off that were a little closer. Why not the many locations in N. Kingstown, saving more miles and gas.DAVID W.
My truck broke down and I had to spend money on a tow to get my property to my house and been having the run around to get reimbursed for my towPaulo D.
Using the app was one of the worst experiences i have had. I was not aware a ref was needed an they had to answer the phone. This held me up for 30 minutes. Upon return taking the photo of the odometer took 5 tries never worked it would not upload. The facility an staff were great the truck worked as intended but the app is marketed as convenient but is the opposite.Robert F.
Keep up the great work. Thank you.SAL J.
Great service and friendly staff. Definitely continue using them.Anthony H.
check in thru the app was not user friendly in the least. I entered my info no less then 3 times all to no avail. The gentleman that was behind the counter ended up helping me, which was good because I was just going to end up leaving without the van and finding another service provider.Dana F.
The guy that helped me was super friendly and awesome. Would recommend to anyone!Evan B.
Great serviceCarolyn W.
Very helpful they're good peopleDaniel E.
Customer service was excellent. Truck was clean and easy to drive and with the ramp it made moving that much easier. I would highly recommend this siteTHOMAS B.
I signed on for rental online, but cellular reception was so bad at the site, I couldn't get to my online rental agreement, $19.99/day. In inking the replacement contract, I was switched, for the same equipment to $89.99/day (lower mileage costs). This may have resulted in lower net costs based on mileage charged, but I was overcharged for more miles than I could have possibly driven.Stefan G.
The gentleman at the counter explained the rental agreement and associated options very clearly and concisely. It couldn't have been any easier or quicker on both the pick-up and return visits.Louis S.
The gentleman working was efficient, friendly and nice.Rosmarie S.
I attempted to pick up at West Warwick location, trailer was defective dead right turn signal so I could not pick it up. I haul representative refused to wear mask. I was sent 45 min away to pick up from the N Smithfield location where the next trailer had A nail in it and was losing air so I could not pick it up. The uhaul representative stated he wasn't surprised there is a lot of debris in their parking lot. Thus delayed my trip! When I went back to west Warwick to pick up the original trailer the next day after supposed â€œrepairâ€ The representative told me repeatedly it was my truck that was the issue and not his trailer. I knew this wasn't the case but in order to stop the argument I told him â€œlet go hook it up and seeâ€ and the trailer turn signal worked fine. He then changed his attitude and blamed his asst the hooked the lights up the previous day. He still refused to wear a mask in the second dayNathan S.
We were charged for 50 miles when we only did 30... we tried telling them this had to be incorrect because we tracked every route but we got charged for 50 miles. Completely unhappy with this. Wont be coming back.Tyler L.
Make sure the truck the customer orders is there when they pick it up. If not you need to do something to accommodate for the inconvenience whether shaving off the price or something. If you don't have enough trucks then you shouldn't advertise that you do.Steven P.
staff do not wear masks at allJose O.
Truck was heavily damaged and dirty. Service lights on. The owner was extremely rude and argumentative. Tried to charge us for cleaning a truck that was dirty upon pick up! I will NEVER rent from this location again nor would I recommend anyone else to either.Katelynn D.
All goodCharles R.
Our pick uup location has changed twice in 2 days, each time farther away, less convenient. this same thing happened to my daughter two times over this past summer. The initial response that I could pick it up at a location 15 min from my house was misleading and seems to be a pattern.RANDY K.
The tailor I rented was old and no safety catch so door wouldn't slam shut with me in it. Once it came down with me inside and had to yell for assistance to get out. second time it came down on my back . Poor piece of equipment to be rented out. luckily I wasn't seriously injured.Pamela L.
Very friendly and helpful.David F.
Have more trucks available at locatiobs requestedStephen M.