This location double dipped on same vehicle. My son got hurt as with the pkank that comes out of truck (fell on his foot), I was 1 hour late which I spoke to 294 987 9510 number about. I got to location, chatted with the next customer who took truck and trailer right away. Customer said not a problem being 1 hour late, but the worker there gave me a hard time even though I told her what happened to my son (got injured). She was really rude and said charging me for a full day! I said I fo not authorize that and there needs to be consideration fir situation. I told her it is unjust to double dip and take money from me and customer for same day rental! Her negative attitude even said to well I have the keys so.... I do not authorize paying for something I did not use and they got paid for full rental from customer who reserved it and took it while I was there also who said he had no problem with 1 hour late.
KAREN B
Sparkle Super Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weyburn, SK S4H1V3
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Customer Reviews
- 4.5 Average Customer Rating
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I gave clear instryctions when i would need the uhaul trailer. When i would be returning it. Explained that we would be using it til a certain evening. When i returnrd it they chsrged me for a extra day and all the insursncss because it wss returned agter 9. It was returned 3 hours later and whem i asked for it i saif that night i was goinv to be returning it. I felt taken by uhaul and lied too. Was not happy at all amd tge lady was literally not listening or giving a crap at all. After a fun trip i came back with that experience. If i knew this i would of been ready for an extra 27 dollar charge. Felt ripped off and this lady never gave a crap at all. So rude and horrible customer service. Was not happy at all.
GINO OI was surprised to hear that the clearance lights weren't working when I picked up the trailer. it didn't effect me because I wasn't planning to drive at night, but for someone else this could be a big issue. I thought that those kind of repairs should be done in advance of renting the trailer out again.
LARRY LThey were supper helpful and made checking out a breeze. Id recommend them to anyone
DYLAN LIts ok as it it is to me
Samuel P