The female employee that helped us check in the 15’ truck was really helpful and honest work ethic. However, when i checked out/returned the truck i was improperly charged for fuel of $10.35 total when i was actually returned with same exact fuel i had on the day checked in!! Cindy the manager had helped me and verbally stated she returned the overcharged of $10.35 after i showed her the proof of the gas/fuel i had refilled for the truck!! Today, 11/17 Cindy around 10:15 stated due to her computer error she not able to print out the proof of she would returned the $10.35 money back to me. I am taking on her word and trust to wait to see the return money back in my bank account. Otherwise i will have to come back and talk to the manager again.
Tan N
Advanced Packaging
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was filthy. Passenger visor was broken and hanging down obscuring some vision for the driver and a lot for the passenger. Transmission sounded awful!
SABRINA HThey need more staff. Clean and helpful.
BEVERLY FEverything was great. The men working there were very friendly and helpful.
DANIEL JGreat customer service, made everything simple
Todd B