See above.jerre K.
Trailer Rental & Towing in Wilkesboro, NC at Meineke Car Care Wilkes
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wilkesboro, NC 28697
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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excellent from the beginning to the endJACK F.
I use this less a day, they force me pay two day, because I needed i did. And after this, they charged me $25 extra. Really bad this company and service.Liber R.
Lady was rude about my rental she sent to another store saying she didn't have my rental I had to go back this store she kept saying that I couldn't have the rental after o had a confirmed it after 30 mins I got the truck bad experienceJeannie G.
Wonderful place. Super nice help.Tim D.
Back of the truck had stuff leftover from previous users. Cab was dirtyGARY B.
Great locationBrooke M.
Customer service was horrible. I called Saturday trying to reserve a truck for Sunday which I repeated severeal times just to make sure that was available. The man said that it would be fine that he could make it work because of online pick up. Sooo when I checked the status of my truck reservation he had made it for Saturday so I had to switch it myself to Sunday that wasn't a huge problem until I got a call from a lady whom said that I couldn't pick the truck up Sunday because Wilkesboro didn't have any places open on Sunday....that i would have to go to Lenoir to pick up a truck if I wanted it on Sunday. So I switched my plans yet again to 7:30 am Monday the 10th. The women who took my information at Meineke car shop was rude and very eager to get me out the door without explaining to me what I needed to do to return the truck the next day. So I blew that off also, but the truck was disgusting, horrible smell in the cab and there were roaches on the trailer...we didn't realize until we had loaded half of our stuff. It was an unfortunate experience. My family has used U-haul for all of our moving needs and this time was just ridiculous. I didn't want to say anything to the lady at Meineke car shop because I felt like a burden already to her. All and all horrible service and needs cleaningcayshia C.
Very friendly people and helpful.TERRY R.
Great customer experience helpful and friendlyMATTHEW W.
Charged for more mileage than I drove very dishonest location will not rent there againMICHAEL B.
The equipment and service were excellent, I can think of nothing that would have improved my experience.Paul H.
Only one person can do the Uhaul at this location. They should train other employees as I had to drop off and wait until the next day for them to check it in.richard M.
Good people and very accommodatingWILLIAM D.
All went well.David B.
Make sure ur customer service department tell the customer everything they need to get the uhaul and what to have properly to get the uhaul as far as how the payment system is wht is required with or without cash or card. I had a worst day every ..but lost alot waiting for it to get rite getting the run around for a while 3 hours .the uhaul customer service themselves. The location was fine they are so great workers.Latoya R.
This location opens at 7:30 am however the site tried to make me check in via a smartphone. The process was very long and not user friendly. It told me to let my contact know they'd be called but didn't allow the time needed to do so. The agent came out to help me. We went inside and I was on my way in 5 minutes. My advice? Just go inside even though the site will only allow you to choose smartphone check in.SUE P.
Everything was great! Not a problem. Would recommend to my friends.Rusty M.
I reserved a 10' truck from Hwy 105 in Boone and received a text message the day before that the location was closed the day I scheduled to pick up the truck and to pick it up 35 miles further out of town; when I called, I was told there was only a 15' truck before finally finding a 10' truck that was on my way into town. I was a bit frustrated and stressed about this just hours before driving 3 hours to get to the rental location for the move. The truck could have been cleaner inside, but otherwise was in great condition.Tanya R.
Need to have more inventory to service more customers. Had only two vehicles on lot to choose from. We got lucky and happened to need one of those vehicles. Also got lucky in that the Uhaul Guru was on duty and was able to get us going quickly and easily.JAMES L.
They rented my RESERVED truck to someone else! I ended up paying 3 to 4 times more through another company as there was not another truck that size anywhere nearby. I probably won't use U-Haul again. I am very disappointed and my budget was shot! Thanks for nothing!dee A.
The location was not the problem. The rent through your phone was the problem. There are no human touches. We spent an hour and a half figuring out how to navigate the process in the freezing cold. It was -4 degrees that day and the door to the U-Haul actually got frozen shut. When returning the truck only a couple hour late, U-Haul wanted to charge us another day rental. I know from experience that when you turn in a truck a couple of hours late, they never charge you another day. I didn't mind paying for a couple of hours, but that was ridiculous. I will never rent through the phone again.John H.
These people were great. Very friendly and efficientSTEPHEN C.
The truck ran well. It would have presented itself better if the personnel had clean the floors and washed the windows. Otherwise, the truck handled well and did the job.FRED G.