The place i picked it up from couldn't access the uhaul website so I checked in from my phone. Well I thought I did. Brought the truck back a few hours later and I was told I never checked the truck out and my card on file, which I dont even have anymore, didnt go through. The people had to call uhaul again for ne to check the truck back in. After I paid, I asked the guy if I was food to go. He said yes. I get hm and have a text from uhaul to asking to send a picture of the back if the truck before I left the lot. I had already left and was back hm when this text came thru. Over all it was a stressful experience.
Ellen B
Willard True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willard, MO 65781
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Customer Reviews
- 3.5 Average Customer Rating
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It was easy no hassle return.
KIMRELL CNothing
JOHN SProbably new management and more responsible people. I delivered my U-Haul 2 days a go and still showing that I haven't dropped it off on my U-Haul app. I hope they don't ended up charging me extra for it.
Leonardo FSmooth sailing at Willard True Value. No problem with the unit or the interface with U-Haul when dropping it off. All activities associated with this rental went smoothly, as expedted.
RODNEY C