Don’t give someone a truck with the fuel light on! Once I paid and had the contract, it took 20 minutes for the employee to pull up with the truck, only to tell me the fuel light is on. Then I wasted more time trying to get the supplied link to work to get pictures of everything requested- it wouldn’t work, so I just left… to get fuel before the truck ran out. And if you do give someone a truck without gas, be sure to tell them about the credit they will receive if they leave fuel in the truck - didn’t happen.
ANTHONY W
Willard True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willard, MO 65781
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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So easy
CONNOR WTook almost 40 minutes to pick up truck after reserving it the day before.
JESSE TExtremely unorganized and poorly managed location. Some of the guys are nice but most of the counter help are very rude. Not my first time being disappointed with them. I only used them for convenience, but was shown again that they simply don’t care about their customers in the end. I was assured that when I returned my rental that my transaction was complete and that I was good to go, only to receive notice 5 days later that they hadn’t done their job and marked it returned in the system. Willard true value has lost my business for good, will never be giving them another cent of my money. WORST CUSTOMER SERVICE EVER! Again and again!
KRIS MPersonal seemed slow and unsure of what they were doing
Ken W