Excellent UHaul location. Professional and friendly staff. Everything I reserved was ready when I arrived for pick-up. Turn in was equally excellent.
DAVID F
Ironbound Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, VA 23188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very professional and helpful.
STEVEN SI have no problems with the Ironbound location. However, customer service/traffic needs some help. I have been renting cargo vans for my business for roughly a year and a half now, most of the time from the Ironbound location. Usually, about a day or two beforehand, I get a call from customer service saying the location won't open until later, and they try to move my pickup to a later time or to a different location. I need to pick up the van earlier in the morning to get to the different markets I go to. One of the reasons I like the Ironbound location is that they offer 24-hour pickup and drop-off, as they have a key box outside. Yet somehow, for the last year or so, customer service has not known this and keeps trying to move my location. Also, after all this time of always picking up early morning through the phone app, I got a call this past week saying they don't allow vans to be picked up via the app. Thankfully, I had no problems this past weekend. I'm not sure if it's a matter of training or what, but customer service needs to learn your products and the locations they service.
Adam PThe process was fast simple and easy and the expenses were minimum! I will be back for future rentals. Also the employee that helped me was very professional and polite!
CHRISTOPHER PVery nice lady working there
Leif W